Features and functions
User-friendly. Flexible. Efficient.
Our software solutions for your self-storage facilities offer a wide array of functions and features— all of which were developed with efficiency, user-friendliness and flexibility in mind.
From powerful data processing tools to an intuitive user interface, each function aims to optimise your work process and boost your productivity.
Are you interested in a demonstration of our platform? Let us know! Contact our sales team via telephone or email to arrange an appointment.
Administration and Core Functions
Concise. Easily integrable. Safe.
Visual overview of your facility
Manage floors and sections flexibly according to your needs. At just a glance, you can see all available, canceled or reserved rooms. Additionally, you can provide your customers with convenient directions within the warehouse.
Einzelne Boxen sind über einen individuellen Link aufrufbar.
Multi-Standort- & Multi-Firmen-fähig
Manage as many tenancy agreements as you like centrally within a single account – even if they involve different terms and conditions, company structures or locations. A powerful customer search function allows you to quickly access all customers across all companies and locations. Selfstorage.Team’s software is designed to handle complex requirements and is ideal for large providers as well as for companies looking to expand further.
Dashboard
Who is responsible for which tasks? Who can view which to-do items? You can see at a glance exactly what needs to be done. A user group system distinguishes between warehouse managers (who rent out storage units) and the accounts or service teams. Have colleagues from the warehouse assigned me tasks (or vice versa)? Are there any new bookings? Notes are no longer pinned to the screen, but are always displayed in the dashboard.
Calendar
All dates are clearly displayed here: When will the next customer collect their box? When does each contract end? What time is the gardener coming next week? --> Clarity saves time in administration.
Box management
Your customers can directly book their boxes and enter master data (their address, identity check, direct debit mandate, etc.) via a front-end directly over the internet.
Your clients will also have access to a customer-portal where they can view their contract.
Customer management
Keep an eye on the revenue, deposits or payments of all of your customers. The storing and management of client data conform to GDPR standards.
Pricing
Flexible pricing tiers for different room types or floor areas are an essential part of warehouse management. Set these according to your needs and warehouse utilisation. Contract terms can also be customised. Want to attract customers with AI-driven discount schemes and dynamic pricing? No problem.
Contract management
Not only do you have round-the-clock access to all key storage information – your customers can also conveniently view and sign contracts online at any time, and update their details themselves. The Selfstorage.Team software naturally provides a dedicated online portal for your customers for this purpose.
Outstanding deposits are clearly displayed. You can also filter by active and terminated contracts, and assign individual contract numbers, which are automatically incremented sequentially.
Lagerverwaltung
Organise your storage spaces into clear size categories – for example, 1–2 m² or 3–4 m² – so that they appear clearly and user-friendly on the booking form. See example: Reservierungsformular
Booking form
Design your booking form flexibly to suit your requirements:
Customise the design, workflow and structure to your liking, add extra steps such as ‘bank details’, ‘proof of identity’, ‘mandatory fields’, ‘redirect URL’ or ‘privacy policy’, and specify the desired booking period.
If you wish, your customers will be automatically redirected to your customised order confirmation page after booking a box.
Site Management
With our site management system, you can guide your customers safely and conveniently straight to the warehouse using digital maps.
Google Street View, shareable links, embedded maps via iFrame, cover images and further location details can be configured easily, intuitively and to suit your needs.
Key management
Keep track of keys, access cards and numerical codes at all times – both for the entire warehouse and for individual boxes and customers. Efficiently manage the current location of all keys, define standard settings for daily operations and optimally organize key safes.
Site Management
If you have multiple locations, you can include the addresses, Google Street View, custom images and much more.
Accounting: Full-service
Save on staff costs: We handle all the bookkeeping for you: payment imports are reconciled with outstanding invoices, late payers are sent reminders, and deposits are refunded – you don’t have to worry about a thing. We take care of the entire process. What we can’t do: We aren’t on site at your warehouse and therefore cannot check whether a box is ‘empty and clean’.
Optimised for smartphones and tablets
From booking storage units to signing contracts – all functions are fully optimised for mobile devices. You can handle all aspects of warehouse management directly on site: conclude contracts, have them signed digitally, book storage units or terminate tenancies. All without having to go via the office.
Analyses and reports
A clear overview of turnover, box occupancy rates, bookings, cancellations, issues, and paid/outstanding invoices by day, month or year.
Permissions
Allocate custom access privileges and functions for each worker. Normally, the custodian has different tasks and authorisations than the accounting department. You can change access permissions at any time. Maintain full control with maximum flexibility.
Work flows
Generate and manage automated work flows depending on your individual needs. In addition, our system can be easily integrated into existing systems via a REST interface. Your own price lists and forms can continue to be used. Data communications occur via a safe SSL connection. Here, high security standards are critical and certain.
Communication
Versatile email templates and AI-powered content creation save valuable time. This benefits not only you, but also your customers and staff: thanks to personalised communication, automatic push notifications and an optional SMS interface, everyone stays fully informed at all times.
You can link your own email account so that the system sends all emails via your personal email address. All emails sent are automatically archived in the ‘Sent’ folder of your IMAP account. You can then read your customers’ replies directly in your email account as usual.
Marketing
Integrate any script into your booking system that automatically records relevant events – such as a box booking. This allows you to analyse the data seamlessly using various analytics tools. Benefit from straightforward and efficient data collection!
Does that suit you?
Call centre: Answering calls
Our call centre handles tenant enquiries and manages reservations and bookings directly within your system. This allows you to focus entirely on your core business and save on staff resources. You can rely on us to provide reliable and efficient support for your booking system.
Templates for tenancy agreements, invoices and design
On the Selfstorage.Team online portal, you can create customised templates for invoices and contracts and edit them as required. You can even register multiple business owners. Furthermore, you can customise the design and colours of booking forms, price lists, VAT details and customer communications to match your brand. The portal also offers options for sub-domains and DNS configuration.
Digital signatures
Any tenancy agreement can be signed digitally by a customer. The signature is saved, and the signed agreement can be sent by email or printed out. Customers can sign their contract online via a customer portal. Naturally, you can access the customer portal to sign the contract and upload identity documents in the form of barcodes.
Image management
With our image manager, you can upload as many images as you like. The image sizes are automatically adjusted as required. You can simply copy the relevant image URL and reuse it elsewhere.
Accounting
Automated rental invoices, a built-in payment reminder system and detailed sales analyses — all available in just a few clicks. Our system is accounting-friendly, with flexible account selection for each position. All invoices are issued in the latest e-invoice format (XRechnung/ZUGFeRD) erstellt.
SEPA direct debit
n conveniently collect payment for all lettings (invoices) via SEPA direct debit and manage them within the system. Simply link your bank account and import all incoming payments. Or refund deposits at the touch of a button.
This way, you always have a clear overview.
Our warehouse management software solution generates a SEPA file for all due direct debits at the touch of a button, which you can then transfer to your bank account via our interface. The system automatically detects failed direct debits and sends out payment reminders.
Bank transactions
Even as a storage warehouse manager and owner, working from home can be a great thing. And because of our portal, you can view all of your bookings from the comfort of your couch! The assignment of bank transactions to invoices and boxes is handled by the system automatically, securely and conveniently. You can use our interface to link your bank account to the system and easily import bank transactions.
Debt collection
Send payment reminders and demands for payment to several tenants at once – with a single click via email. The system guides you systematically through every step of the debt collection process: from a polite payment reminder, through the first and second demands for payment, right up to handing the matter over to a debt collection agency. You can keep track of outstanding debts at all times – without any extra manual effort.
Two-factor authentication
Protect your account with an extra layer of security: Two-factor authentication (2FA) can be enabled or disabled directly in your user profile. Depending on how you work, there are two options available: you can mark a browser as trusted once – in which case you won’t need to enter a code every time you log in on that device. Alternatively, you can set it so that a one-time code is required for every login. This allows you to flexibly adjust the security level to suit your needs.
Online payments
Your customers can conveniently make their first rent or deposit payment online via PayPal/credit card, prepayment, Stripe, cash and other providers.
For all subsequent payments, we recommend direct debit or a direct bank transfer for cost reasons. We can easily link your bank account via our interface for this purpose.
This way, you can significantly reduce your transaction costs and avoid having to pay percentage-based commission to external payment service providers.
Customised features
Do you need features that fit your business processes perfectly – but go beyond the standard offering? No problem: our experienced development team will implement your requirements precisely and programme bespoke extensions directly into your management software. Whether specific interfaces, custom workflows or specialised automations – we bring your ideas to life quickly, efficiently and at attractive rates. This way, your software grows with your needs and provides you with optimal support in your day-to-day self-storage operations.
The Selfstorage.Team customer portal is easy to use and saves you working time and staff costs. Here are some of its key features. We also offer software for managing motorhome pitches, which includes the same features. Instead of a visual storage overview, it provides an overview of caravan pitches. Please get in touch – we’d be happy to demonstrate the system to you in an online meeting.